Return - Exchange Policy
If you visit our website www.indianitems.in without giving your any personal information, we will collect and save few information about your visit, like your operating system, browser you used and IP address of your computer, your visit to pages through URL, date and time of visit and if you visit through other website’s link, we shall store address of that website. All these data will not recognize you personally and will not be connected back to you.
In case if you provide us with your personal information like your name, contact no., address, email address for creating your account or to submit your order following privacy policies will be applicable.
We will take return, if the product is defective, wrongly delivered to you, wrong product delivered to you, incomplete set or damaged in transit.
But to return product customer has to inform about disparities within 72 hours from the delivery date and product should be in same condition as delivered.
Indianitems.in has easy replacement policy and it is as mentioned further. Customer will inform us within 72 hours from the date of delivery of product about any damage or discrepancy. If customer is unable to inform within given time, indianitems.in reserves the right to replace the product or not.
There will not be any cost of replacement. Indianitems.in has the right to replace the particular product ordered. Though we have the right to offer alternate product if the product is out of production/stock. Replacement guarantee is applicable on manufacturing defects and transit damage and it is not applicable on damage due to abrasion and negligence on customer side.